mobile

Hands On With HotelTonight’s New Concierge Service, Aces

HotelTonight just launched its newest product, Aces, which is an in-app chat feature connecting users with a personal travel concierge. The concierges,..

Source: techcrunch.com

HotelTonight just launched its newest product, Aces, which is an in-app chat feature connecting users with a personal travel concierge. The concierges, collectively referred to as “Aces”, are available 24-7 during your booking to do things like make a restaurant reservation for dinner, or get extra towels sent up to your room.

If a customer has access to Aces (the product is being slowly rolled out to users in DC, Los Angeles, New York, San Diego and San Francisco) the option to chat will show up on the bookings page starting on the morning of your hotel stay.

How Aces Actually Work

For recommendation requests, HotelTonight says that Aces work in tandem with local insiders like food bloggers and tastemakers who have a deep knowledge of their respective cities. This may change as Aces expands to thousands of cities, but for now it seems that the advice is pretty hand-curated. The service also uses online advice websites and other HT employees to supplement these recommendations.

For hotel requests like a wakeup call or room service, the current method is for the Ace to call the hotel you are staying at. HotelTonight hinted in the future that some automation could be taking place, as it seems pretty simple to interpret keywords like “bring me towels” and automatically send a request to the hotel.

The chat function also offers pre-written suggestions like “can I get my room cleaned” or “where is the best place to go out tonight” which could make it even easier to automate in the future.

Hands On With HotelTonight’s New Concierge Service, Aces Read More »

Google Maps Adds Feature To Send Places To Your iPhone Or Android Phone

Want to send a place point from Google Maps desktop to your mobile app? Now you can!

Source: searchengineland.com

You can now send a place you found using the desktop version of Google Maps directly to your device, be it an iPhone or Android phone running the Google Maps app.

As long as you are signed into to both the desktop version and have signed in to your app based version of Google Maps, Google will show the device(s) that is available to send it to.

Google Maps Adds Feature To Send Places To Your iPhone Or Android Phone Read More »

Amazon AWS Device Farm Lets Developers Test Android And Fire OS Apps On Real Devices

Starting next week, Android and Fire OS developers will be able to use a new cloud-based service from Amazon to test their apps on physical smartphones and..

Source: techcrunch.com

Starting from today, Android and Fire OS developers will be able to use a new cloud-based service from Amazon to test their apps on physical smartphones and tablets. The AWS Device Farm will allow developers to upload their apps and test them on “the most commonly used mobile devices across a continually expanding fleet that includes the latest device/OS combination.”

Amazon AWS Device Farm Lets Developers Test Android And Fire OS Apps On Real Devices Read More »

Accor Introduces Accorhotels App For The New Apple Watch™

Available in 10 languages, it promotes top Accor hotels and destinations and allows users to manage current bookings.

Source: ehotelier.com

Accor will offer guests an Accorhotels iOS app for Apple Watch™, which is to be released soon.
Accorhotels customers will: Receive alerts telling them the online check-in service is open Access information about their bookings: arrival dates, number of nights, number of guests Receive information about the hotel’s services (free WiFi, car park, spa, swimming pool, etc.) Access the interactive map, the itinerary to find the hotel and the local weather forecast Access their Le Club Accorhotels loyalty card details, with their status and loyalty points.

Accor Introduces Accorhotels App For The New Apple Watch™ Read More »

OMG! Mobile voice survey reveals teens love to talk

Source: googleblog.blogspot.co.uk Though it’s already helping a lot of people save time and simplify their days, there’s also potential for voice search to do a lot more in the future. An example: 45% of teens—and 36% of adults!—wish they could place a pizza delivery order using voice search on their mobile device. 

OMG! Mobile voice survey reveals teens love to talk Read More »

Google Now Lets Travelers Know When Flight Prices Drop

Google is helping travelers save money with a new Now card that tells users when a price has dropped on a flight. According to this Google+ post, you can t

Source: searchengineland.com

Google is helping travelers save money with a new Now card that tells users when a price has dropped on a flight.

Google Now Lets Travelers Know When Flight Prices Drop Read More »

The Online Travel Planning Journey of Today’s Leisure Consumers

Source: www.slideshare.net

Some valuable insights about the complexity of the traveler’s search-shop-buy journey, such as: 
– Mean touch points = 6.5 (up to 7,9 for people 25-34 age old) 
– Number of touch points on mobile=1, desktop=5 
– Mobile devices used more by youngsters during the online travel planning journey 
– 23% of bookings are “mobile” 
– OTAs are the first place that travel websites consumers visit when they plan trips. Google second and Tripadvisor alike websites third. 

The Online Travel Planning Journey of Today’s Leisure Consumers Read More »

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