Leverage conversion research when embarking on a redesign project to minimize risk and optimize business results.
Source: www.nngroup.com
Before you throw out the old and bring in the new, read these suggestions and make sure you have solid evidence that doing so is necessary to achieve user-centered goals.
- Never make radical changes when minimal adjustments will suffice.
- Be aware of your own cognitive biases (your users think differently)
- Consider the cost of switching users to a new interface.
- Are the gains from making incremental changes are miniscule or nonexistent?
- Is the technology is severely outdated, making critical changes impossible?
- Consider if architecturally the site is a tangled mess.
- Benchmarking research reveals your site is far inferior to the competition.
- Does your website suffer from very low conversion rates site-wide?