Author name: FRANCESCO CANZONIERE

Ritz-Carlton’s Big Announcement And The Luxury-Mobile Paradox

Mobile and self-service customer support aren’t yet a reality at the great luxury hotels of today. This is in spite of the expectations of today’s customers, and of the dominant customers of the very near future: the uniquely large millennial generation of customers: young people born 1980-2000 who will  soon […] Source: www.forbes.com Embracing Mobile

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Ritz-Carlton’s Big Announcement And The Luxury-Mobile Paradox

Mobile and self-service customer support aren’t yet a reality at the great luxury hotels of today. This is in spite of the expectations of today’s customers, and of the dominant customers of the very near future: the uniquely large millennial generation of customers: young people born 1980-2000 who will  soon […] Source: www.forbes.com Embracing Mobile

Ritz-Carlton’s Big Announcement And The Luxury-Mobile Paradox Read More »

Uber’s Most Important Innovation Isn’t A Car Service: It’s the Pricing Algorithm | MIT Technology Review

Uber’s most important innovation is the way it prices its services. But that innovation has not been unreservedly welcomed by customers. They’re wrong. Source: www.technologyreview.com Uber Prices Its Services Dynamically. Their Smart Algorithm Is Thought To Maximize Revenues But Also To Boost and Balance Its Own Car Fleet With The Market Demand

Uber’s Most Important Innovation Isn’t A Car Service: It’s the Pricing Algorithm | MIT Technology Review Read More »

Uber’s Most Important Innovation Isn’t A Car Service: It’s the Pricing Algorithm | MIT Technology Review

Uber’s most important innovation is the way it prices its services. But that innovation has not been unreservedly welcomed by customers. They’re wrong. Source: www.technologyreview.com Uber Prices Its Services Dynamically. Their Smart Algorithm Is Thought To Maximize Revenues But Also To Boost and Balance Its Own Car Fleet With The Market Demand

Uber’s Most Important Innovation Isn’t A Car Service: It’s the Pricing Algorithm | MIT Technology Review Read More »

How to Exploit Eye Tracking Technology to Improve User Experience | Kwasi Studios

With more & more B2Bs using content marketing, inbound marketers must evolve. Exploiting technologies like eye tracking is part of this evolution. Source: www.kwasistudios.com Eye Tracking Technologies Will Become More & More Important For Advertisers and Publishers As Google Glass-like Tools Get Traction

How to Exploit Eye Tracking Technology to Improve User Experience | Kwasi Studios Read More »

How to Exploit Eye Tracking Technology to Improve User Experience | Kwasi Studios

With more & more B2Bs using content marketing, inbound marketers must evolve. Exploiting technologies like eye tracking is part of this evolution. Source: www.kwasistudios.com Eye Tracking Technologies Will Become More & More Important For Advertisers and Publishers As Google Glass-like Tools Get Traction

How to Exploit Eye Tracking Technology to Improve User Experience | Kwasi Studios Read More »

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