The new Ebookers’ rewards program allows consumers to earn 3% on hotel bookings, 2% on packaged trips and 1% on flight bookings. It has been designed to be the most mobile-centric rewards programme in the industry, with customers always earning more (5% on hotels and 2% on flights) by booking on the ebookers app.
Source: www.travolution.co.uk
Company research identified a continued lack of loyalty in the industry as 69% of consumers say they will visit more websites to find the right price and will use more comparison sites (41%) in the next 12 months than ever before to plan their holiday.
The study revealed that when looking for a rewards programme, travel customers need a service that is:
*free and easy to enrol in
*simple to understand
*flexible and fast, meaning that they can earn and redeem rewards quickly, and most importantly – redeem on travel.