Marketing Online

Travel Metasearch Players Get a Strong Boost Thanks to New “Rate Parity Clauses”

Despite contracts between hotel chains and online travel agencies that mandate all distributors get the same room rates as displayed on the hotels’ own web Source: skift.com Once travelers realize that the room rate on Expedia may be significantly lower than the one offered on Booking.com, or vice versa, then there would be all the

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The New Customer Valuation Formula

New research by Wharton’s Eric Bradlow shows how marketers can track binge-buying behavior to effectively target profitable customers. Source: knowledge.wharton.upenn.edu One of the most established practices in the field of marketing and customer valuation is to summarize a customer using what’s called RFM segmentation — recency, frequency, monetary value. You have to add one more letter to

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Airlines Won’t Necesarely Lower Their Fares Despite Fuel Price Drop

Analysts said there was little or no incentive for U.S. carriers to reduce prices when the aviation sector is freshly consolidated, highly disciplined and hugely profitable Source: www.travelweekly.com Lower fuel prices also have the effect of increasing airlines’ tolerance for risk, which can manifest itself in a variety of ways, including adding capacity or lowering

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