Electrolux VP Yasushi Kusume explains what’s really going on in our heads when we decide to choose one brand over another, and how to make sure that customers choose yours. Source: designcouncil.org.uk ‘Most of the time, your brain favors speed, interpreting events based on rules of thumb that are easy to apply, but not always logical.’ This idea […]
The four stages of innovation require different tools. Source: hbr.org Although the innovation process is messy and non-linear, every innovation we studied went through similar steps. If you are starting with a problem, work through the steps. If you already have a technology or product, go back to understand the problem you are solving. Avoid
Choose The Right Innovation Method at the Right Time – HBR Read More »
The four stages of innovation require different tools. Source: hbr.org Although the innovation process is messy and non-linear, every innovation we studied went through similar steps. If you are starting with a problem, work through the steps. If you already have a technology or product, go back to understand the problem you are solving. Avoid
Choose The Right Innovation Method at the Right Time – HBR Read More »
The chemistry of high-performing groups is no longer a mystery. Source: hbr.org With remarkable consistency, the data confirmed that communication indeed plays a critical role in building successful teams. In fact, they’ve found patterns of communication to be the most important predictor of a team’s success. Not only that, but they are as significant as
The Most Important Quality Great Teams Share Read More »
The chemistry of high-performing groups is no longer a mystery. Source: hbr.org With remarkable consistency, the data confirmed that communication indeed plays a critical role in building successful teams. In fact, they’ve found patterns of communication to be the most important predictor of a team’s success. Not only that, but they are as significant as
The Most Important Quality Great Teams Share Read More »
So as we enter 2015, here are your top ten most popular stories on Tnooz during the past 12 months. Source: www.tnooz.com I am honored to see that “Why do consumers prefer booking with online travel agencies?” got in few weeks to the N. 1 position in the top ten most popular stories on Tnooz
Top 10 Most Popular Articles On Tnooz In 2014 Read More »
So as we enter 2015, here are your top ten most popular stories on Tnooz during the past 12 months. Source: www.tnooz.com I am honored to see that “Why do consumers prefer booking with online travel agencies?” got in few weeks to the N. 1 position in the top ten most popular stories on Tnooz
Top 10 Most Popular Articles On Tnooz In 2014 Read More »
Customer churn is a really interesting problem. It appears to be a simple calculation, but the more you explore it the more complex it becomes. Source: blog.kissmetrics.com For any metric you use to calculate churn, make sure you understand its limitations. The smaller the number of customers you have, the more likely month-to-month churn may
Why Modeling Churn is Difficult Read More »
Customer churn is a really interesting problem. It appears to be a simple calculation, but the more you explore it the more complex it becomes. Source: blog.kissmetrics.com For any metric you use to calculate churn, make sure you understand its limitations. The smaller the number of customers you have, the more likely month-to-month churn may
Why Modeling Churn is Difficult Read More »
The Italian Competition Authority assessed a penalty of 500,000 euros, saying that the company is not doing enough to prevent false reviews on its website. Source: www.travelweekly.com The Italian Competition Authority has fined TripAdvisor 500,000 euros (about $610,000), saying that the company is not doing enough to prevent false reviews on its website.
TripAdvisor Gets Punished With A $611.000 Fine in Italy Read More »
