Customer churn is a really interesting problem. It appears to be a simple calculation, but the more you explore it the more complex it becomes. Source: blog.kissmetrics.com For any metric you use to calculate churn, make sure you understand its limitations. The smaller the number of customers you have, the more likely month-to-month churn may …
Customer churn is a really interesting problem. It appears to be a simple calculation, but the more you explore it the more complex it becomes. Source: blog.kissmetrics.com For any metric you use to calculate churn, make sure you understand its limitations. The smaller the number of customers you have, the more likely month-to-month churn may …
The Italian Competition Authority assessed a penalty of 500,000 euros, saying that the company is not doing enough to prevent false reviews on its website. Source: www.travelweekly.com The Italian Competition Authority has fined TripAdvisor 500,000 euros (about $610,000), saying that the company is not doing enough to prevent false reviews on its website.
The Italian Competition Authority assessed a penalty of 500,000 euros, saying that the company is not doing enough to prevent false reviews on its website. Source: www.travelweekly.com The Italian Competition Authority has fined TripAdvisor 500,000 euros (about $610,000), saying that the company is not doing enough to prevent false reviews on its website.
A recent sponsored report has found a direct link between frontdesk up-selling and both positive reviews and guest satisfaction. Source: www.tnooz.com This research found the following results after analyzing 11,000 online property reviews for the resorts.Guest who selected an offered paid upgrade left reviews with a 4.6 score – compared with 4.7 for those guests …
A recent sponsored report has found a direct link between frontdesk up-selling and both positive reviews and guest satisfaction. Source: www.tnooz.com This research found the following results after analyzing 11,000 online property reviews for the resorts.Guest who selected an offered paid upgrade left reviews with a 4.6 score – compared with 4.7 for those guests …
As we know, overselling (or overbooking) is a technique used in Revenue Management to offset anticipated cancellations and no-shows (wiki has an article on this subject). In other words, if you expect 2 cancellations and 1 no-show – you oversell by 3. That’s the optimal behavior that maximizes revenue. Pretty simple, right? Source: www.hospitalitynet.org Most …
As we know, overselling (or overbooking) is a technique used in Revenue Management to offset anticipated cancellations and no-shows (wiki has an article on this subject). In other words, if you expect 2 cancellations and 1 no-show – you oversell by 3. That’s the optimal behavior that maximizes revenue. Pretty simple, right? Source: www.hospitalitynet.org Most …
Keynote by Ton Wesseling – CEO of testing.agency – he shares all the failures he saw and also made himself on analytics and A/B-testing. Source: www.slideshare.net Good summary of possible errors you may experience when doing an A/B test into your ecommerce site.
Keynote by Ton Wesseling – CEO of testing.agency – he shares all the failures he saw and also made himself on analytics and A/B-testing. Source: www.slideshare.net Good summary of possible errors you may experience when doing an A/B test into your ecommerce site.
