The Italian Competition Authority assessed a penalty of 500,000 euros, saying that the company is not doing enough to prevent false reviews on its website. Source: www.travelweekly.com The Italian Competition Authority has fined TripAdvisor 500,000 euros (about $610,000), saying that the company is not doing enough to prevent false reviews on its website.
TripAdvisor Gets Punished With A $611.000 Fine in Italy Read More »
A recent sponsored report has found a direct link between frontdesk up-selling and both positive reviews and guest satisfaction. Source: www.tnooz.com This research found the following results after analyzing 11,000 online property reviews for the resorts.Guest who selected an offered paid upgrade left reviews with a 4.6 score – compared with 4.7 for those guests
A recent sponsored report has found a direct link between frontdesk up-selling and both positive reviews and guest satisfaction. Source: www.tnooz.com This research found the following results after analyzing 11,000 online property reviews for the resorts.Guest who selected an offered paid upgrade left reviews with a 4.6 score – compared with 4.7 for those guests
As we know, overselling (or overbooking) is a technique used in Revenue Management to offset anticipated cancellations and no-shows (wiki has an article on this subject). In other words, if you expect 2 cancellations and 1 no-show – you oversell by 3. That’s the optimal behavior that maximizes revenue. Pretty simple, right? Source: www.hospitalitynet.org Most
How to Oversell The right Way Read More »
As we know, overselling (or overbooking) is a technique used in Revenue Management to offset anticipated cancellations and no-shows (wiki has an article on this subject). In other words, if you expect 2 cancellations and 1 no-show – you oversell by 3. That’s the optimal behavior that maximizes revenue. Pretty simple, right? Source: www.hospitalitynet.org Most
How to Oversell The right Way Read More »
Keynote by Ton Wesseling – CEO of testing.agency – he shares all the failures he saw and also made himself on analytics and A/B-testing. Source: www.slideshare.net Good summary of possible errors you may experience when doing an A/B test into your ecommerce site.
A/B-testing Analytics Errors You Must Know Read More »
Keynote by Ton Wesseling – CEO of testing.agency – he shares all the failures he saw and also made himself on analytics and A/B-testing. Source: www.slideshare.net Good summary of possible errors you may experience when doing an A/B test into your ecommerce site.
A/B-testing Analytics Errors You Must Know Read More »
Referrals are a frequently used growth tool, but at Airbnb our antiquated referrals system was underutilized and underperforming. It was barely findable on the website and didn’t exist on our mobile apps! I’d like to share with you some tips we used to increase the program’s user signups and bookings by over 300% per day.
How Airbnb Improved Word-of-Mouth: Making Referrals Work Read More »
Referrals are a frequently used growth tool, but at Airbnb our antiquated referrals system was underutilized and underperforming. It was barely findable on the website and didn’t exist on our mobile apps! I’d like to share with you some tips we used to increase the program’s user signups and bookings by over 300% per day.
How Airbnb Improved Word-of-Mouth: Making Referrals Work Read More »
Despite contracts between hotel chains and online travel agencies that mandate all distributors get the same room rates as displayed on the hotels’ own web Source: skift.com Once travelers realize that the room rate on Expedia may be significantly lower than the one offered on Booking.com, or vice versa, then there would be all the
Travel Metasearch Players Get a Strong Boost Thanks to New “Rate Parity Clauses” Read More »
